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Strategy & Planning

• Support CTO in IT strategy development related to Software development;
• Support and involve in pre-sales activities;
• Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues;
• Review and analyze existing application effectiveness and efficiency, and then develop strategies for improving or leveraging these systems;

Acquisition & Deployment

• Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the enterprise;
• Research and make recommendations on software products and services in support of procurement and development efforts;
• Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings;
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications;
• Collaborate with analysts, designers, and system owners in the testing of new software programs and applications;

Operational Management

• Manage and provide direction for the application development team in support of business operations;
• Identify and resolve program errors;
• Provide technical leadership to project managers and programmers working on development project teams;
• Design, develop, and install enhancements and upgrades to systems and application software;
• Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing;
• Cultivate, disseminate, and enforce functional policies, procedures, and quality assurance best practices;

Where necessary, prepare, establish, and monitor budgets;

Formal Education & Certification:

• Four-year college diploma or university degree in computer systems design or computer science or 6 years equivalent work experience in Software Development Manager;
• Certifications in SCRUM Master/ Product Owner is an advantage;

Technical skills and experience

• +5 years direct experience in software development and/or programming design and +2 year experience in software development management;
• Experience in Product development, Product lifecycle management;
• Proven experience in overseeing the direction, development, and implementation of software solutions;
• Direct, hands-on experience with automated software and system management tools;
• Strong knowledge of system and software quality assurance best practices and methodologies;
• Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc;
• Knowledge of database design and file management techniques.
• Knowledge of applicable data privacy practices and/or security standards (ISO27001, HIPAA, PCI DSS, GDPR).

Personal Attributes/Soft-skills:

• Strong customer-service orientation;
• Excellent written and oral communication skills (English is required);
• HR management: motivation, inspire and coaching staff;
• Interpersonal skills;
• Ability to communicate ideas in both technical and user-friendly language;
• Ability to conduct research into application development issues and products;
• Highly self-motivated and directed;
• Keen attention to detail;
• Able to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative