Jul 2013- Sep 7th, 2017: TECHDATA GLOBAL JOINT STOCK COMPANY
Position: Technical Manager | Technical Support Department
- Build Red Hat server is “Centralized Yum repository Server” role can support multi RHEL OS version. All customers installed all packages from this server via internet without the Redhat subscription – license.
- Build a centralized file system – NAS system solution.
- Make/ manage report form and schedule for maintenance; guide staff how to process them (check system and hardware log for HP-Unix/ IBM- AIX; Windows Server; Linux (Oracle/CentOS/Red Hat) Operating System; HP/ IBM Server; Cisco Router/ Switch…);
- Setup, configure & make diagnostic errors for IBM, HP server; HP/ IBM/ EMC storage devices; Cisco network devices…
- Install, configure and manage the systems using virtualization technologies: Hyper-V; VMware ESX/ ESXi ...
- Perform kinds of services: design, deploy, make moving many applications and services of system and network; or make monthly maintenance (checking & repairing) Software/ Hardware regularly... for many different companies in many field from Finance/ Banking/ Securities/ Software Development to Product manufacturing (Wooribank Vietnam; Shinhan Bank Vietnam; Shinhan Securities Vietnam; Lotte Mart; KIS Vietnam Securities Corporation; Doosan Heavy Industries Vietnam; KCC Vina; CJ Corp.; Teawang Vina; ChangShin Vina; ShinWay Software Development Co., Ltd; Solazu Co., Ltd.…)
- Write the technical documentation; make/ manage the plan for training the technicians.
Jun 2010 - Jun 2013: FPT Services Company Ltd., HCM Branch.
Position: Pre-Sales| Network & System Engineer - Leader.
- Advise and convince customer (Network, System, Devices): help customers to choose the most suitable solution and computer devices for their purposes.
- Write technical solutions/ Proposals for different customers.
- Setup, configure & make diagnostic errors for IBM, HP… Server/storage devices.
- Install, configure and manage the systems using virtualization technologies: Hyper-V; VMware ESX/ ESXi...
- Perform kinds of services: design, deploy, make moving many applications and services of system and network; or make monthly maintenance (checking & repairing) all devices regularly ... for many different companies (Japan Vietnam Petroleum Corporation; DONG NAI Department of Natural Resources and Environment; KIS Vietnam Securities Corporation; Customs Department of HCMC and Branches;…)
- IT Officer- Outsourcing role (Schneider Electric – branch in Vietnam; Clipsal in Vietnam; APC in Vietnam; Fonterra in Vietnam; General Motors in Vietnam; Veolia Water in Vietnam...): helpdesk about OS Microsoft Windows (Server & Client); Managed Users & Applications; Controlled & monitored Servers; Set up & configured Microsoft Office, Email (Exchange & Lotus Note), Internet, Virus... (Setup and repair operation system, software or hardware…).
- Write the technical documentations.
2002-2009: VNPT- Binh Dinh Telecom (belongs to VNPT Group).
Position: Telecommunication/ IT technician & Occupational Health and Safety - Leader
- Setup and repair telecommunication cables, terminal devices such as Telephone, Fax, Internet ADSL…
- Consult and convince customers: help customers to choose the most suitable solution and computer devices for their purposes.
- Helpdesk about OS Microsoft Windows, Microsoft Office, Internet (included: setup and repair operation system, software or hardware…)
- To deploy LAN Network; manage public internet service business room.
- Configure and use the network, ADSL, LAN, WIFI (WLAN)…
- PC hardware, accessories and external devices such as printer, scanner, modem, router, switch…
- Research on Security & Attacking and Applications in Wireless LAN.